Rubbish removal in London — same day.

Snap a photo of what needs collecting and our AI reads it — spotting the sofa, the mattress, the pile of bin bags — and gives you an instant estimate based on the same load-size bands we use for every job. It's a starting point, not a final figure: anything the AI isn't confident about gets flagged so you can add it in yourself, and we always confirm the details before the day.

Yes, for the items agreed at the time. Once a price is confirmed for a specific load, that's what you pay — no last-minute add-ons for parking, waiting time, or "actually it was heavier than we thought". If you add genuinely new items on the day, we'll price those separately before we take them, never silently.

Every carrier we work with holds an Environment Agency waste carrier registration, which we check against the EA's own public register before they ever collect a job — not just at sign-up. You can look up any carrier yourself, including ones outside our network. Check a carrier's licence →

It's the legal paperwork confirming your waste was handed to a registered carrier and where it went — your proof that you met your "duty of care" as a householder under UK waste law. Every RubbishSorted job gets one automatically, generated and emailed to you as soon as the collection's marked complete, no need to chase it up.

All 33 London boroughs, from Barking and Dagenham to Westminster. Enter your postcode on the quote page and we'll confirm coverage and the next available slot for your specific area straight away.

Often, yes — availability depends on the borough and how booked up that day already is. Same or next-day is typical; we'll always tell you the real next available slot for your postcode before you commit to anything, rather than a generic "usually fast" promise.

Someone needs to be there to point out what's going, confirm the final price if it's changed from the quote, and let the crew know if there's anything tricky about access. It doesn't have to be you personally — a neighbour, a tenant, or a keyholder works fine as long as they know what's being collected.

Yes — our crews carry items out from wherever they are, including up or down stairs and out of flats, not just kerbside. If access is unusually tight (a narrow stairwell, a sofa that needs taking apart), mention it when you book so the crew comes prepared rather than finding out on the doorstep.

Furniture, mattresses, white goods and appliances, general household rubbish, garden waste, office furniture, and most bulky items you'd struggle to fit in a car. Use the load estimator to pick your items and see the size and price band before you book. Try the load estimator →

Hazardous waste that needs specialist licensed handling — paint and solvents, asbestos, gas canisters, chemicals, and similar. These need a carrier specifically licensed for hazardous waste, which is a different registration to standard household waste collection. If you're not sure whether something counts, ask us before booking rather than after the crew's turned up.

To a licensed waste transfer or recycling facility — never straight to landfill by default, and never fly-tipped, which is exactly what the waste transfer note is there to prove. As much as possible gets separated for reuse or recycling rather than disposal; the specific site is recorded on your transfer note.

Pricing runs in load-size bands from a single item up to a full transit-van load, so you're paying for roughly how much space your rubbish takes up in the van, not itemised piece by piece. See exactly what each band covers and costs before you book. View the price guide →

Get a quote through the photo tool, the load estimator, or just message us on WhatsApp with what you need collected. Once it's confirmed, payment is by card online — we'll send a secure payment link, no cash handling on the day required (though it's fine if that's easier for you).

Yes — just message us on WhatsApp as soon as you know your plans have changed and we'll rearrange your slot. The earlier you tell us, the easier it is to give your slot to someone else and find you a new one.

Usually, yes, if the crew has room and time in their schedule — but it's priced separately from your original quote rather than folded in silently, so you'll always know what you're paying for before it goes in the van. If you already know you'll have more than you first thought, it's worth mentioning when you book so we can plan for it.

A skip sits on your drive or the road for a week or two (often needing a council permit if it's on the highway), and you do the loading yourself. We come once, load everything ourselves, and you're done the same day — usually a fair bit less hassle if you don't have a big ongoing project generating waste over time. For a proper side-by-side on cost and when each makes more sense, see our full comparison. Skip hire vs man-and-van →